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Booking Policy & Cancel Conditions

Payments by cash, bank transfer, and the following cards:
Visa Credit, Maestro / Switch, Mastercard

A non refundable deposit of 30% of the booking total is required.
A non refundable deposit of 100 % is required for the special Events such as: Planica, New Year, …
Full booking balance is due on the day of arrival.


If the booking is cancelled less than 30 days before arrival then a charge equal to 50% of the stay will be made.
If the booking is cancelled less than 21 days before arrival then a charge equal to the full booking amount will be made.


In the event of a no show or booking reduction (after arrival date) the full cost of the booking is charged.

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